DevRev Pricing (2026)
DevRev has a free tier, and paid plans start at about $19.99/mo. It's worth it if saas product companies wanting to close the loop between support tickets and engineering bug/feature workflows. The cheapest comparable alternative is Cognigy.AI at ~$2/mo.
DevRev plans
- Starter ~$19.99/user/mo
- Pro ~$59.99/user/mo
- AI deflection add-on consumption-based
- Enterprise by negotiation.
Pricing changes often — always confirm on the official site before buying.
Worth it if
SaaS product companies wanting to close the loop between support tickets and engineering bug/feature workflows.
Skip it if
Pure support teams with no product-engineering overlap — the product-dev integration is core to its value.
Cheaper alternatives to DevRev
Comparable AI Customer Support tools that cost less than DevRev's ~$19.99/mo:
| Tool | From | Free tier | |
|---|---|---|---|
| Cognigy.AI | $2/mo | Visit | |
| Gorgias | $10/mo | Visit | |
| Freddy AI (Freshworks) | $15/mo | Visit |
Free alternatives to DevRev
4 AI Customer Support tools with a genuine free tier:
DevRev review →All DevRev alternatives →Best AI Customer Support tools →Cheapest Customer Support tools →
Frequently asked questions
- Is DevRev free?
- Yes — DevRev has a free tier (Free tier). Check the limits before relying on it for production work.
- How much does DevRev cost?
- DevRev starts at about $19.99/mo. Full plans: Starter ~$19.99/user/mo, Pro ~$59.99/user/mo; AI deflection add-on consumption-based; Enterprise by negotiation.
- What is a cheaper alternative to DevRev?
- Cognigy.AI is the cheapest comparable AI Customer Support tool at about $2/mo. See the full list below.
- Is there a free alternative to DevRev?
- Yes — Chatbase, Crisp, eesel AI offer free tiers. Chatbase is the best free DevRev alternative for most people.