Submit

AI Customer Support Tools

AI chatbots and helpdesk agents that resolve tickets and answer customers automatically.

See the top picks
34 tools

AI agent built on Intercom that resolves support conversations autonomously

Automated ticket resolution
AI live chat support
Intercom seats from ~$29/seat/mo; Fin charges ~$0.99 per resolution (usage-based). Approximate.Visit

AI customer service automation platform for enterprise support teams

Enterprise support automation
Multilingual customer service
Custom enterprise pricing (quote-based); no public self-serve tier. Approximate.Visit

Live chat and AI chatbots for small and growing online businesses

Free tier
Ecommerce live chat
AI chatbot for Shopify
Free plan; paid plans from ~$29/mo; Lyro AI add-on priced by conversations. Approximate.Visit

AI agents and copilots layered across the Zendesk support suite

Ticket triage automation
Agent copilot suggestions
Zendesk Suite from ~$55/agent/mo; advanced AI add-on priced per agent or resolution. Approximate.Visit

Generative AI platform for automated support resolution and triage

Support ticket automation
Predictive ticket triage
Custom enterprise pricing (quote-based). Approximate.Visit

Conversational AI agents for enterprise customer experience

Branded AI customer agent
Transactional support automation
Custom enterprise pricing, largely outcome-based per resolution. Approximate.Visit

Build custom AI support chatbots trained on your own data

Free tier
Custom AI chatbot from docs
Website support assistant
Free trial; paid plans from ~$40/mo with usage-based message credits. Approximate.Visit

All-in-one messaging and AI chatbot suite for small businesses

Free tier
Shared team inbox
Website live chat
Free plan; paid plans from ~$45/mo per workspace. Approximate.Visit

AI agents and copilots across Freshworks' Freshdesk support platform

Free tier
Self-service deflection
Agent reply drafting
Freshdesk paid plans from ~$15/agent/mo; Freddy AI Agent priced per resolution session. Approximate.Visit

AI customer support automation for chat and ticketing at scale

Multilingual ticket automation
Chat and email deflection
Custom enterprise pricing (quote-based). Approximate.Visit

CRM-first customer service platform with built-in AI agents

CRM-based support
Omnichannel customer service
Paid plans from ~$89/user/mo; AI features priced separately. Approximate.Visit

AI-powered helpdesk built for ecommerce and Shopify stores

Ecommerce customer support
Shopify order automation
Paid plans from ~$10/mo entry tier; AI Agent priced per automated resolution. Approximate.Visit

AI concierge that resolves most support tickets autonomously

Autonomous ticket resolution
Refund and subscription management
Custom enterprise pricing; contact sales — no public tiers.Visit

Enterprise AI agent platform for support automation

Voice-to-voice autonomous support
Email and chat deflection
Custom pricing only; annual contracts — contact sales. No public tiers.Visit

Agentic AI for IT, HR, and customer service at scale

IT helpdesk auto-resolution
HR service request automation
Custom enterprise pricing only; contact sales. No self-serve plans.Visit

Enterprise conversational AI for contact centers

Inbound call deflection
Multilingual chat automation
Custom pricing reportedly starting around ~$2,500/mo; enterprise-only, contact sales.Visit

AI support built specifically for physical products

Product setup and troubleshooting
Warranty claim triage
Custom pricing; contact sales. No self-serve pricing listed.Visit

Self-serve AI teammate that lives inside your helpdesk

Free tier
Frontline ticket auto-response
AI-drafted replies for review
Paid plans based on resolution volume; free trial offered — check website for current tiers.Visit

AI concierge that solves complex support cases end-to-end

Complex case resolution
Payment/subscription management
Subscription/quote-based pricing; no public tiers — contact sales.Visit

Autonomous AI support with transparent per-ticket pricing

Free tier
Tier 1 ticket auto-resolution
API-connected agent actions
Reportedly ~$5 per resolved ticket; free tier includes ~100 answers. Self-serve setup.Visit

Human-centered help desk with built-in AI answers

Email inbox and live chat
AI FAQ deflection
Base plans from ~$20/user/mo (Standard); AI Answers charged separately (~$0.75 per resolution). Free trial available.Visit

AI support agent built for ecommerce brands on Shopify

Order-status (WISMO) automation
Returns and refunds
Custom pricing based on conversation volume; contact sales. No public self-serve pricing.Visit

AI support platform bridging tickets and product dev

Free tier
AI ticket triage and routing
Issue-to-engineering linking
Starter ~$19.99/user/mo, Pro ~$59.99/user/mo; AI deflection add-on consumption-based; Enterprise by negotiation.Visit

AI copilot for enterprise employee support automation

IT ticket auto-resolution
HR policy Q&A
Enterprise pricing only; no public rates listed — contact sales for a quoteVisit

People-centered customer service platform with AI assist

Omnichannel conversation threading
AI self-service deflection
Pricing not publicly listed; typically quoted per agent per month — contact salesVisit

AI-powered support automation platform for teams

FAQ deflection from live agents
Employee IT and HR helpdesk
Paid plans from ~$49/mo for small teams; enterprise plans require a quote (verify on site)Visit

Enterprise conversational AI for CX across voice and chat

Multilingual chatbot deployment
Voice IVR modernization
Enterprise pricing; no public tiers — contact sales for custom quotesVisit

Developer-friendly AI chatbot builder with LLM support

Free tier
Custom customer support chatbot building
Lead qualification bots
Free tier available; paid plans scale with usage (verify current pricing on site)Visit

Collaborative platform to design and deploy AI agents

Free tier
Support bot prototyping and deployment
Voice assistant design
Free sandbox plan available; paid team plans from ~$80/editor/mo (verify on site)Visit

AI chatbot plus live chat for customer support teams

Bot-to-agent handoff
Dialogflow bot deployment
Plans from ~$100/mo; free trial available (verify current pricing on site)Visit

No-code conversational chatbot builder for web and WhatsApp

Free tier
Lead qualification flows
Customer support triage
Free plan available with limited chats; paid plans from ~$45/mo (verify on site)Visit

Instant AI support agent trained on your own content

Free tier
Help center deflection
Embedded website chatbot
Free plan available with limited conversations; paid plans ~$19–$99/mo (verify on site)Visit

Conversational AI platform for customer support at scale

WhatsApp support automation
Voice bot for call deflection
Enterprise pricing; no public rates — contact sales for a custom quoteVisit

AI virtual agent for enterprise employee self-service

IT ticket deflection
HR benefits Q&A
Enterprise pricing only; no public tiers — contact sales for pricingVisit