Fireflies.ai vs Relay.app

A side-by-side comparison of Fireflies.ai and Relay.app — pricing, free tiers, and who each tool is genuinely best for.

	Fireflies.ai	Relay.app
Tagline	AI notetaker that records, transcribes, and analyzes your meetings	Human-in-the-loop AI workflow automation
Category	AI Productivity & Meetings	AI Productivity & Meetings
Pricing	Free plan available; Pro from ~$10/seat/mo, Business from ~$19/seat/mo (annual). Approximate.	Free tier available; paid plans from ~$9–$29/mo (verify on site)
Free tier
Best for	Teams wanting an automated notetaker with strong CRM integrations and conversation analytics at an affordable price.	Operations teams who want AI-assisted workflows with human approval checkpoints built in
Not for	Privacy-sensitive teams that don't want a visible bot joining and recording every call.	Fully hands-off automation where no human review is needed
Use cases	Meeting notes automation Sales call analysis CRM sync of call notes Meeting search Topic tracking	Automate lead enrichment with human review step Draft and approve outbound emails via workflow Classify and route inbound support tickets Summarize reports before Slack delivery
	Visit Fireflies.ai	Visit Relay.app

Choose it if: Teams wanting an automated notetaker with strong CRM integrations and conversation analytics at an affordable price.

Choose it if: Operations teams who want AI-assisted workflows with human approval checkpoints built in