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Freddy AI (Freshworks) Pricing (2026)

Freddy AI (Freshworks) has a free tier, and paid plans start at about $15/mo. It's worth it if mid-market teams on freshdesk/freshchat wanting integrated ai deflection and agent assist at competitive pricing. The cheapest comparable alternative is Cognigy.AI at ~$2/mo.

Freddy AI (Freshworks) plans

  • Freshdesk paid plans from ~$15/agent/mo
  • Freddy AI Agent priced per resolution session. Approximate.

Pricing changes often — always confirm on the official site before buying.

Worth it if

Mid-market teams on Freshdesk/Freshchat wanting integrated AI deflection and agent assist at competitive pricing.

Skip it if

Companies not using Freshworks who want a fully standalone chatbot.

Cheaper alternatives to Freddy AI (Freshworks)

Comparable AI Customer Support tools that cost less than Freddy AI (Freshworks)'s ~$15/mo:

ToolFromFree tier
Cognigy.AI$2/moVisit
Gorgias$10/moVisit

Free alternatives to Freddy AI (Freshworks)

4 AI Customer Support tools with a genuine free tier:

Frequently asked questions

Is Freddy AI (Freshworks) free?
Yes — Freddy AI (Freshworks) has a free tier (Free tier). Check the limits before relying on it for production work.
How much does Freddy AI (Freshworks) cost?
Freddy AI (Freshworks) starts at about $15/mo. Full plans: Freshdesk paid plans from ~$15/agent/mo; Freddy AI Agent priced per resolution session. Approximate.
What is a cheaper alternative to Freddy AI (Freshworks)?
Cognigy.AI is the cheapest comparable AI Customer Support tool at about $2/mo. See the full list below.
Is there a free alternative to Freddy AI (Freshworks)?
Yes — Chatbase, Crisp, DevRev offer free tiers. Chatbase is the best free Freddy AI (Freshworks) alternative for most people.