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Gorgias Pricing (2026)

Gorgias has no free tier; paid plans start at about $10/mo. It's worth it if ecommerce and dtc brands on shopify wanting an ai helpdesk that handles order questions and boosts sales. The cheapest comparable alternative is Cognigy.AI at ~$2/mo.

Gorgias plans

  • Paid plans from ~$10/mo entry tier
  • AI Agent priced per automated resolution. Approximate.

Pricing changes often — always confirm on the official site before buying.

Worth it if

Ecommerce and DTC brands on Shopify wanting an AI helpdesk that handles order questions and boosts sales.

Skip it if

Non-ecommerce B2B or enterprise teams needing complex, non-retail support workflows.

Cheaper alternatives to Gorgias

Comparable AI Customer Support tools that cost less than Gorgias's ~$10/mo:

ToolFromFree tier
Cognigy.AI$2/moVisit

Free alternatives to Gorgias

5 AI Customer Support tools with a genuine free tier:

Frequently asked questions

Is Gorgias free?
No, Gorgias has no permanent free tier. Paid plans start at about $10/mo.
How much does Gorgias cost?
Gorgias starts at about $10/mo. Full plans: Paid plans from ~$10/mo entry tier; AI Agent priced per automated resolution. Approximate.
What is a cheaper alternative to Gorgias?
Cognigy.AI is the cheapest comparable AI Customer Support tool at about $2/mo. See the full list below.
Is there a free alternative to Gorgias?
Yes — Chatbase, Crisp, DevRev offer free tiers. Chatbase is the best free Gorgias alternative for most people.