Gorgias
AI-powered helpdesk built for ecommerce and Shopify stores
Overview
Gorgias is a helpdesk designed for ecommerce that centralizes support across email, chat, and social, with AI agents that resolve order-related questions automatically. It integrates deeply with Shopify, BigCommerce, and Magento to pull order data and trigger actions. It's a favorite of online retailers wanting support that also drives revenue.
Ecommerce and DTC brands on Shopify wanting an AI helpdesk that handles order questions and boosts sales.
Non-ecommerce B2B or enterprise teams needing complex, non-retail support workflows.
What people use it for
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