Tidio
Live chat and AI chatbots for small and growing online businesses
Overview
Tidio combines live chat, helpdesk, and AI chatbots (including its Lyro AI agent) to help small and mid-sized businesses automate customer support and sales conversations. It's especially popular with ecommerce stores on Shopify and similar platforms. Lyro answers common questions automatically while human agents handle the rest.
Small and mid-sized ecommerce and service businesses wanting affordable live chat plus an out-of-the-box AI agent.
Large enterprises needing deep customization, advanced routing, and dedicated compliance controls.
What people use it for
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