Tidio Pricing (2026)
Tidio has a free tier, and paid plans start at about $29/mo. It's worth it if small and mid-sized ecommerce and service businesses wanting affordable live chat plus an out-of-the-box ai agent. The cheapest comparable alternative is Cognigy.AI at ~$2/mo.
Tidio plans
- Free plan
- paid plans from ~$29/mo
- Lyro AI add-on priced by conversations. Approximate.
Pricing changes often — always confirm on the official site before buying.
Worth it if
Small and mid-sized ecommerce and service businesses wanting affordable live chat plus an out-of-the-box AI agent.
Skip it if
Large enterprises needing deep customization, advanced routing, and dedicated compliance controls.
Cheaper alternatives to Tidio
Comparable AI Customer Support tools that cost less than Tidio's ~$29/mo:
| Tool | From | Free tier | |
|---|---|---|---|
| Cognigy.AI | $2/mo | Visit | |
| Freddy AI (Freshworks) | $15/mo | Visit | |
| DevRev | $19.99/mo | Visit |
Free alternatives to Tidio
5 AI Customer Support tools with a genuine free tier:
Tidio review →All Tidio alternatives →Best AI Customer Support tools →Cheapest Customer Support tools →
Frequently asked questions
- Is Tidio free?
- Yes — Tidio has a free tier (Free tier). Check the limits before relying on it for production work.
- How much does Tidio cost?
- Tidio starts at about $29/mo. Full plans: Free plan; paid plans from ~$29/mo; Lyro AI add-on priced by conversations. Approximate.
- What is a cheaper alternative to Tidio?
- Cognigy.AI is the cheapest comparable AI Customer Support tool at about $2/mo. See the full list below.
- Is there a free alternative to Tidio?
- Yes — Chatbase, Crisp, DevRev offer free tiers. Chatbase is the best free Tidio alternative for most people.